Practice Research Information

Remote Consultations in Primary Care


Remote Consultations in Primary Care during Covid-19: views and experiences of healthcare professionals and patients

Researchers from the NIHR Applied Research Collaborative at University of Liverpool wish to find out what your views and experienced of remote consultations during COVID-19 are. That includes e-consultations, phone or video consultations.

You can help us by filling out a survey questionnaire outlining your experience and views related to the changes in access to consultation in your general practice before and during Covid-19. This will take about 20 minutes, followed by a shorter survey in three- and six-months’ time. You will also be able to sign up for an optional telephone interview.

If you wish to complete a survey further details can be found online at

If you do not have access to the internet but would still like complete a survey please contact researchers at 0151 795 5390.

Join a COVID-19 Clinical Trial

The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if you have had these symptoms for fewer than 15 days or qualify by age group:

  • a continuous new or worsening cough
  • and/or a high temperature
  • OR have a positive test for SARS-Co-V2 infection with COVID-19 symptoms in the past 14 days
  • You are aged 50 to 64 with a pre-existing illness
  • You are aged 65 and above

Find out more or call 0800 138 0880.

Ongoing Telephones Problems

Important message regarding telephones

“We are aware of the difficulties that some of our patients are experiencing in getting through to the practice on the telephone. We do apologise and we are working hard to resolve this with our IT/telephone supplier.

We are aware that during peak periods, for example, Monday mornings, phone lines tend to be by far the busiest. Practices in Pennine Lancashire are working with the supplier to migrate away from what was an old system to a new one and this work will conclude in early June.

This new system has additional capacity for practices when they are experiencing a high volume of calls. We will keep patients up to date with this and in the meantime ask patients to bear with us, particularly during peak periods”

We are sorry for any inconvenience caused.

Depression or Anxiety

If you’ve experienced depression or anxiety, you can be part of a unique opportunity to join the largest study looking at Genetic Links to Anxiety and Depression.

We encourage people sign up for this exciting study.

Click here to watch the film and find out more.

or sign up at

Edinburgh & Lothians Viral Intervention Study

Click on the link below for more information