Due to the current COVID-19 outbreak please click here to view a copy of our COVID-19 Privacy Policy

Digitalisation of Patients Medical Records

Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitisation of Medical Records for more information please click here to view our Data Protection Impact Assessment. 

Self-Help information

coldWe are keen to help patients improve on self help and hope that the following information will offer some insight into that.

Take a look and see if you can improve your own understanding of your health and well-being! Please encourage others to look here too.

Here is a list of ailments that can be safely self managed. You will see that you can take a look via the hyperlink at the other websites which can offer you further information about managing your condition.


This is a new service for people with diabetes that is available across the North West Coast. The website contains information and resources that help you understand more about diabetes and explains how to manage the condition more effectively. 

Patients can also access their diabetes-related health records. Data is collected from your GP records, hospital diabetes clinic records, eye screening service and laboratory blood tests. 

People who use the service say that it improves their knowledge and helps them meet goals, it improves motivation and acts as a reminder for discussions with medical staff during appointments. The service is not a replacement for your normal care but helps you to monitor your results, before, during and after contacts with the healthcare team. 

For more information click here or to register click here

Cancer Concerns

East Lancashire Hospitals - Macmillan Cancer Information and Support Service We can offer help and advice around issues such as:

~ signs and symptoms of cancer

~ emotional effects of cancer

~ financial issues

~ talking to children

~ living with and beyond cancer

~ caring for someone affected by cancer

~ support groups

To make an appointment tel 01254 732598 or email


If patients are struggling, we would definitely encourage a referral into the social prescribing team at CVS. That's what they're for. 


Telephone befriending


BPRCVS telephone befriending, plus access to social prescribing team 01282 433740 or 01282 345417


Lancashire volunteer partnership. Befriending service. (01772) 416417


The Silver Line Helpline – 0800 4 70 80 90


Online activities


The WEA are doing a lot of free activities and courses online. There's everything from craft classes, quizzes, yoga and wellbeing to history and creative writing classes. They all take place on zoom and so have that social aspect to it too. If any patients need help getting onto Zoom, BPRCVS can help with that.


Lancashire wildlife trust are doing free ecotherapy sessions, open to anyone over 16. They are online, but can also be accessed by phone if people don't have internet. It helps people connect with nature and with other people, which is especially important at the moment. I did a taster session of this and it was fantastic.

Telephone: 07738102274

Stroke Information Guide

A guide to stroke related information for:

• stroke survivors

• stroke survivors' families and carers

• anyone with an interest in preventing a stroke

• anyone who supports someone affected by stroke including community organisations, health and care staff and volunteers

Click here to access the guide. 

Dementia Emergency App

Dignity in Dementia working with Cumbria Police have developed a new free app called ‘Dementia Emergency’ it provides simple guidance on how to respond to a range of dementia emergency scenarios and is useful for emergency service personnel, family carers and others. 

The development of this app has been funded by Skills for Care’s Workforce Development Innovation fund.  The app, which is called ‘Dementia Emergency’ is free to download from the Apple and Android app stores. For more info go to:

Antibiotic Awareness

Antibiotics are not recommended for most upper respiratory tract infections.

Click here for more information. Most symptoms are due to your body's response to fighting infection. To help you start feeling better, you can treat your symptoms. Ask your pharmacist for advice on symptom relief.

Are you currently a smoker and pregnant.

Why not click here for more information about the new Quit For Two smoking cessation advice for pregnant ladies.

or click here to be re-directed to the Quit For Two website.

Meningitis Research Foundation

The introduction of the first Meningitis B vaccination for babies is a huge step forward and should reduce cases of this most common cause of meningococcal meningitis and septicaemia in the UK

For more information and symptom checker please click here

Drug, alcohol or substance misuse - Inspire can help and you can self-refer into their service by visiting their website - click here for further information.

Mental Health & Well being

Click Here for more information about mental health services and self help groups in your area, many will be operating remotely during the COVID19 pandemic so please check the website daily for any changes.


Common ailments that can be self-managed :

Back pain

NHS Choices

Cold sores

NHS Choices

Common Cold

NHS Choices


NHS Choices


NHS Choices


NHS Choices


NHS Choices

Dysmenorrhoea (painful periods)

NHS Choices


NHS Choices


NHS Choices  


NHS Choices

Head lice

NHS Choices


NHS Choices

Heartburn & Indigestion

NHS Choices


NHS Choices

Insect bites

NHS Choices


NHS Choices

Nasal congestion

NHS Choices

Nappy rash

NHS Choices

Sore throat

NHS Choices


NHS Choices

Sprains and strains

NHS Choices


NHS Choices

Warts and Verrucas

NHS Choices


Please Click Here for more self-help leaflets.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website